Introduction
fuzzy-shade ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website or use our services.
Information We Collect
We may collect and process the following personal information:
- Contact Information: Name, email address, and postal address provided through our enquiry forms
- Service Information: Details about the garden services you're interested in
- Technical Data: IP address, browser type, device information, and website usage data
- Cookies: Data collected through cookies and similar technologies (see our Cookies Policy)
How We Use Your Information
We use your personal data for the following purposes:
- Responding to your enquiries and providing requested information
- Delivering garden care services you've contracted
- Improving our website and services
- Sending service-related communications
- Complying with legal obligations
Legal Basis for Processing
We process your personal data based on:
- Consent: When you provide information voluntarily through forms
- Contract Performance: To deliver services you've requested
- Legitimate Interests: To improve our services and communicate effectively
- Legal Compliance: To meet regulatory requirements
Data Sharing and Disclosure
We do not sell your personal data. We may share information with:
- Service providers who assist with website hosting and email communications
- Legal authorities when required by law
- Third parties with your explicit consent
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Enquiry data is typically retained for two years unless you request deletion.
Your Rights
Under data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Contact Us
For questions about this privacy policy or to exercise your rights, contact us at:
Email: [email protected]
Address: 47 Woodland Gardens, Bristol BS8 2UE, United Kingdom